Join Our Team

We’re seeking a Volunteer Manager to lead and grow a vibrant volunteer program of nearly 500 individuals annually. This role is central to our work, ensuring that every volunteer feels welcomed, supported, and connected to our mission from their very first shift.

The Volunteer Manager will report to the Associate Director and will oversee the full volunteer experience, from onboarding and scheduling to communication, engagement, and appreciation. This role is ideal for someone who enjoys working with people, is detail-oriented, comfortable navigating new computer systems, and excited to build community through meaningful service.

Schedule: Approximately 30 hours per week, including some Sundays.

Administer and oversee the Volunteer Management System (Bloomerang Volunteer)

• Build and manage volunteer opportunities and shifts
• Ensure data integrity through regular audits and cleanup
• Assist volunteers with scheduling and technical questions 
• Track volunteer hours and prepare letters or documentation as needed

Volunteer & Staff Communication

• Respond to volunteer inquiries via email and phone.
• Follow up with no-shows and inactive volunteers to maintain engagement.
• Maintain communication with supervisors supporting differently-abled volunteers.
• Initiate recruitment when shift coverage is low. 

Volunteer On-boarding

• Welcome and orient new volunteers by maintaining a regular on-site presence, as needed, directly engaging with them, and providing a clear introduction to the facility and the shift manager.
• Ensure volunteers are set up for a positive and successful experience.

Volunteer Retention & Engagement

• Develop and implement strategies to retain volunteers, including regular touchpoints, feedback loops, and opportunities for deeper involvement.
• Recruit and coordinate volunteers for special opportunities, such as tabling and outreach activities, ensuring strong representation of the organization in the community.

Volunteer Appreciation & Connection

• Plan and execute ongoing volunteer recognition efforts, including appreciation events, spotlights, and personalized acknowledgments.

• Experienced in administrative, operations, or program coordination roles
• Comfortable using databases or volunteer management systems (Bloomerang or similar is a plus) and Google Workspace
• Highly organized with strong attention to detail
• Able to manage multiple tasks and priorities independently
• A clear, thoughtful communicator—both written and verbal
• Personable and relationship-oriented, with strong interpersonal skills
• Energized by working with diverse groups of people and creating a welcoming environment

• Ability to work a flexible schedule, including some Sundays
• Regular onsite presence required to support volunteer onboarding and engagement
• Ability to stand, walk, or sit for extended periods and work in both office and warehouse environments
• Frequent computer use

• Be part of a mission-driven organization making a tangible impact in the community
• Work closely with a passionate, collaborative team
• Help build a volunteer program rooted in dignity, connection, and purpose
• Enjoy a hybrid schedule with meaningful in-person engagement
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This is a part-time, non-exempt, position with a salary range of $25.00-30.00/hour based on experience. And approximately 30 hours per week, including some Sundays

Please submit your resume and a brief cover letter sharing your interest in the role to Stephanie Purcell at Stephanie@secondchancefoods.org.

Second Chance Foods is committed to building an inclusive and welcoming environment for all. We encourage individuals of all backgrounds and experiences to apply.